Contracts & reactive maintenance

Maintenance contracts for fire, electrical and security systems.

Every system in a building has a servicing interval set by its own standard, and a certificate that has to exist when someone asks for it. One agreement covers fire, electrical and security together — predictable cost, one schedule, and the rates for any remedial work agreed before it is needed. Where we take over an existing building, the first job is an equipment and asset list, carried out on our first service.

OneContract, all three services

IncludedCallouts under the same agreement

Every visitCertificate and jobsheet issued

Packages

Tailored, not off a shelf.

Built around your system type, usage and budget. Most clients start on one of these and move as the portfolio grows.

Annual

One planned visit a year

Fire alarm service and certificate
Emergency lighting annual discharge
Extinguisher annual service
Log book brought up to date

Small commercial premises and single buildings

Bi-annual

Two visits a year

Six-monthly fire alarm servicing to BS 5839-1
Emergency lighting function and discharge
AOV inspection
Callouts covered by the contract

Occupied residential blocks — the most common choice

Fully tailored

Built to your site

Quarterly or bespoke regimes
Fire, security and electrical on one schedule
EICR programme folded in
Equipment and asset register built and kept per site

Buildings with mixed systems, or anything unusual

Multi-site portfolio

Framework pricing

Portfolio and framework rates
Programme managed across stock
Void turnaround built in
Certificates and asset records supplied as files

Housing associations, councils and managing agents

Reactive callouts

When it goes wrong at four on a Friday.

Alarm faults, panel issues, tripping circuits, emergency lighting failures, a door that will not release. Callouts are part of the contract, so there is one number to ring and no purchase order to raise first. Fire, electrical and security are all in-house, so nobody is waiting on a subcontractor to call us back.

Fire alarm faults, panel and device failures
Tripping circuits, loss of supply, distribution faults
Emergency lighting failures found between tests
Door entry, access control and CCTV faults
AOV and smoke control not operating on test

⚑Every attendance ends the same way. Repaired, or made safe and reported. Not every fault can be put right on the spot — a part may be needed, or a second visit. Anything unsafe is isolated, the rest of the system is left working where it can be, and you get a written record of what was found, what was done, and what is still outstanding.

Taking over an existing system

Condition survey
We attend and record what is actually fitted across all three services — panel type, device count, ages, locations, and what is already failing.
Asset register
Built from the survey, so for the first time you have a list of what you own on that site.
Gap analysis
Measured against the standard, with a priced schedule of remedials separated into what is urgent and what can wait.
Contract starts
Log book brought up to date, weekly test regime agreed with the responsible person, and the PPM schedule set.

Included in every contract

Scheduled PPM with automatic test-day reminders Certificate and jobsheet on every attendance Fire, electrical and security under one agreement Multi-site and portfolio pricing Every job logged in our client CRM Callout rates set in the agreement, below our standard rates

Send us the buildings and we will price them.

One block or a portfolio. We will survey what is there, tell you what is missing, and put it all on one schedule.

Get a contract quote See who we work for